Elevity is one of the largest and most capable technology service providers in the Midwest. Our talented and passionate team is the engine driving our continuing growth and strong position in the market.
Elevity is a combination of the words “elevate” and “security.” We aspire to elevate our clients’ businesses by delivering cutting-edge IT strategy, security, solutions, and support. Each Elevity team member has a direct impact on the success of the local businesses we serve every day.
We also aim to elevate every team members’ career. We believe strongly in developing from within, working with each employee to create a fulfilling career path and provide continuing education.
Our work environment promotes both growth and balance – we encourage everyone to challenge themselves in their roles, but also take time away from the office to enjoy life. As a subsidiary of The Gordon Flesch Company, Elevity offers competitive salaries, generous benefits, and a fun, collaborative work environment.
In this role you will:
- Consult with Elevity management and senior level consulting engineers on technology solution decisions and provide applicable, business-oriented recommendations.
- Solve challenging technical issues through completion with senior level Consulting Engineers.
- Support and implement diverse technology environments to include the server, workstation and general IT infrastructure needs of Elevity clients.
- Support standard and industry-focused software applications.
- Generate detailed network and technical documentation.
- Present value-based technical solutions to Elevity clients.
- Provide responsive, professional and highly-personable support.
- Perform internal and client-facing administrative tasks efficiently and reliably.
- Install and maintain network hardware and software.
- Determine network and system requirements.
- Perform network address assignment.
- Assign routing protocols and routing table configurations.
- Administer servers, desktop computers, printers, routers, switches, firewalls, phones, personal. digital assistants, smartphones, software deployment, security updates and patches
- Complete company provided trainings and certifications.
- Self-Schedule service calls on site/remote as needed for managed clients.
You should have:
- Minimum 3-5 years of IT consulting experience (server, workstation and network support).
- 3+ years of in-depth system engineering experience involving server and desktop hardware, software and service solutions.
- Experience with server and desktop hardware.
- Have one or more of the following technical certifications (or equivalent):
- Experience with Microsoft server and desktop operating systems.
- Experience with Active Directory.
- Experience with antivirus, anti-spam and backup software solutions.
- Knowledge of switching and routing technologies.
- Knowledge of Microsoft Exchange and SQL.
- Knowledge of Microsoft O365 and Azure.
- Develop and maintain expertise in a variety of client industry concepts, practices, and procedures to provide relevant and effective client support.
- Ability to work challenging technical issues through to completion.
- Ability to prioritize tasks and work on multiple tickets and/or projects simultaneously with the help of Sr Staff.
- Ability to successfully train the client on the new solution(s) implemented.
- Valid driver’s license and appropriate auto insurance as dictated by state requirements.
- Access to reliable transportation.
- Ability to work a rotating weekend schedule in order to provide consistent client support.
Elevity , a Gordon Flesch Company, offers medical, dental, personal time, vacation time, holiday time, tuition reimbursement, 401(k) and 401(k) match, a wellness program, volunteer hours, and much more!
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
